March 11, 1999

MR. AND MRS. GEORGE BILLINGSLEY

Billingsley Inc.

5678 Elm Street

Hinesburg. VT 50265

Dear Mr. and Mrs. Billingsley,

This letter is in response for your request for information about the services provided by Contoso, Ltd. Contoso comprehensive public relations services including advertising and marketing communications services for a variety of diverse corporations, businesses and non-profit organizations. A full service agency, Contoso has handled public relations and advertising for everything from sewing machines and frozen foods to computer software applications and book promotions.

Contoso works with a variety of clients in the Northern New England area, Boston, New York, and New Jersey in the fields of manufacturing, healthcare, financial services, education, and computer software. Contoso also offers in-house graphic design capabilities to produce distinctive, results-oriented advertising and collateral including annual reports, brochures, corporate identity, logos and more.

With a philosophy of providing hands-on attention and personalized service for our clients, Contoso is committed to creative, high-quality work, innovative solutions and responsive service. We believe you won’t find a better firm to represent your interests.

Please feel free to contact me for more information. I can be reached by phone at 303-555-01 20, or by e-mail at someone@example.com.

Sincerely,

MARIA LUISA ROBA GARCIA

Senior Vice President